Protect Folder questions & answers

It protects your files, folders and removable drives with secure password
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Question by Nguyen
248 views
March 22, 2015

I used Protect Folder 3.4 to lock my folder in my Apacer Portable HDD. Then I plugged in another HDD. When I removed the second HDD, all of my files in my Apacer HDD automatically changed into files with name beginning with "con." Then I cannot open any files. How can I get my files back? Thank you very much.

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Answer by Alex Urbach

I have checked all the websites listed through Google and also read all the FAQs on the official website, but no question explained the situation. I recommend adding those files back to the software's interface. Technically, the software should replace all the files back to the original state. In case it doesn't happen, access the official website and get in touch with the developer. He should know tricks and ways to get the files back.

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